Shipping and returns (only for products)
The shipment of your package
Packages are generally sent within 2 days of receipt of payment and are shipped via UPS with tracking and delivery without signature. If you prefer a delivery with UPS Extra with a signature request, an additional cost will be applied, so please contact us before choosing this method. Whichever type of shipment you choose, we will provide you with a link to track your parcel online.
Shipping costs include handling and packaging costs and postage. The management costs are fixed, while the transport costs vary according to the total weight of the shipment. We recommend that you group your items in one order. We cannot group two distinct orders placed separately, therefore shipping costs will be charged for each of them. Your parcel will be sent at your risk, but special attention is paid in case of fragile items.
The boxes are suitably large and your items are well protected.